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通过对图书馆用户信息活动的研究,提出图书馆用户需求外溢的概念。图书馆用户需求外溢的产生受到需求无限性、有限性、层次性、图书馆核心价值等内在因素以及图书馆服务能力有限性、图书馆服务之间的差异性、制度变迁下的图书馆公共选择、图书馆环境与用户环境、用户心理等现实因素的共同作用。图书馆用户需求外溢能够促进其进步,提高图书馆整体服务水平与创新能力,加剧图书馆之间对用户需求资源的争夺,使用户需求得到挖掘、放大与满足,对外溢上下游的图书馆起到示范作用,并能加速图书馆之间、图书馆用户之间马太效应的形成。
Through the study of library users ’information activities, this paper puts forward the concept of library users’ need overflow. The spillover of users’ needs of library is affected by the inherent factors such as unlimited demand, limitedness, level, core value of library, limited service ability of library, difference between library services, library public choice under institutional change , Library environment and user environment, user psychology and other realistic factors. Library user needs spillover can promote its progress, improve the overall service level and innovation ability of the library, aggravate the competition for users’ needs resources between libraries, excavate, enlarge and satisfy user needs, To demonstrate the role, and can speed up the formation of the Matthew effect between libraries, library users.