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为展现中国邮政最为基本的组织细胞——邮政网点正在经历的从传统向现代嬗变的过程,展现邮政网点在融入商业市场环境中所遇到的问题和困惑,日前,本刊编辑部就网点的经营管理、客户服务、市场竞争等方面的问题,采访了多位地市局的领导,对邮政城市网点的生存状态进行了调查,希望从微观视角来观察中国邮政基层网点当前复杂且紧迫的发展命题,思考邮政转型的破局点,探寻邮政适应市场竞争、满足社会发展、具有现代企业特征的发展模式。邮政网点是以服务为本还是靠经营为生?在现实的经济社会中,邮政网点究竟该如何定位?其价值到底在哪里?城市邮政网点出路何在?让我们听听局长们怎么说。
In order to show the most basic organizational cells of China Post - the postal outlets are going through the process from traditional to modern evolution, to show the problems and confusion encountered by postal outlets in the commercial market environment. Recently, Business management, customer service, market competition and other issues, interviewed a number of municipal bureau leaders, the postal city outlets in the state of existence were investigated in the hope that from the microscopic point of view China’s postal grassroots outlets currently complex and urgent development Proposition, think of the postal transformation of the break point, to explore postal adapt to market competition, to meet the social development, with the characteristics of the modern enterprise development model. In the reality of economy and society, how to locate the postal outlets? In the end where its value? Where is the postal outlets of the city? Let us listen to what the directors say.