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将运输效益最大化是每个用户的期望。国内轻卡的售后服务目前还处在完善自有服务体系的阶段,存在着各种问题,从硬件和软件上想要达到高质量服务还有很长的路要走2011年上半年,我国轻卡销量下滑4.31%至102.26万辆。在过去的两年时间里,国家通过汽车下乡政策进一步促进了轻卡的销量,但随着政策的退市,轻卡生产企业将重点从政策推动转移到服务推动上,轻卡生产企业认识到:只有高质量的车辆和优质的服务,才能吸引消费者,才能在
Maximizing transportation efficiency is every user’s expectation. After-sales service of domestic light truck is still at the stage of perfecting its own service system, and there are various problems. There is still a long way to go to achieve high quality service from hardware and software. In the first half of 2011, the sales volume of light truck in China Down 4.31% to 1.0226 million. Over the past two years, the state has further boosted the sales of light trucks through the policy of car-going to the countryside. However, with the de-listing of policies, light truck manufacturers shift their focus from policy promotion to service promotion. Light truck manufacturers recognize that only High-quality vehicles and quality service will appeal to consumers