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研究了满意度调查进入美国高校的背景,既指出了学生满意度调查已成为教育发达国家的高校改善校生关系、提高教育服务质量的有效手段,同时也提出了学生满意度调查目前在我国还没有受到足够的重视以及对相关问题的研究还很欠缺的问题,进而以高等教育的服务质量观为指导,以普通高校体育教育为研究对象,在总结和借鉴前人研究成果的基础上,结合我国普通高等院校体育教育的特点,对普通高校体育教育质量学生满意度形成及其影响因素进行了较深入的研究与分析,并探索性地对普通高校体育教育质量评价模型进行了构建。
This paper studies the background of satisfaction survey into American colleges and universities. It not only points out that the survey of student satisfaction has become an effective way to improve the relations among students and improve the quality of education in higher education institutions in developed countries. At the same time, Which has been paid enough attention and the research on the related issues is still not enough. Based on the view of the service quality in higher education, taking the physical education in colleges and universities as the research object and on the basis of summarizing and studying the previous research results, The characteristics of physical education in colleges and universities, the formation of college students’ satisfaction with the quality of physical education in colleges and universities and its influencing factors were studied and analyzed in depth. The quality evaluation model of physical education in universities was explored exploratoryly.