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必须要规避“扰民信息”的泛滥,以免减弱该渠道的作用,降低客户对微信公众号的信任感在汽车消费群体日趋年轻化、通信行业不断加大对陌生电话及骚扰短信管制的影响下,许多汽车厂商在客户关系维护过程中不禁面临这样的问题:出现满意度回访电话被屏蔽,短信被过滤,客户难以接触,拓展客户资源的工作越发困难的现象。许多厂商问:到底有没有一种新的管理工具,能够解决这一问题?有些知名汽车厂商,已经开辟了网
We must avoid “nuisance information ” flooding, so as not to weaken the role of the channel to reduce customer trust in the WeChat public number in the automotive consumer groups become increasingly younger, the telecommunications industry continues to increase the impact of unfamiliar calls and harassment of SMS control Many car manufacturers in the process of customer relationship maintenance can not help but face such problems: the emergence of satisfaction return call was blocked, sms is filtered, difficult to contact with customers, expanding the work of customer resources more and more difficult phenomenon. Many manufacturers ask: in the end there is no new management tools that can solve this problem? Some well-known car manufacturers, has opened up the network