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本文所论及的情报服务,是主动的、广义的情报服务。凡是促进情报流通,加快情报传播,提高情报吸收利用率,或为便利情报需求者(用户)获取情报而进行的各种活动,都可称之为情报服务。从一个情报部门来看,除了资料文献等情报的搜集、存贮、管理和情报学的研究外,其余的工作几乎都可纳入情报服务的范畴。因为这样可以使得一些内容相近,实质上互有联系,但尚有争议的问题(如情报部门要不要搞情报调研和预测之类的问题)都能在广义情报服务的范畴内得到统一,避免人为割裂,有助于实际工作的开展。 (一) 从情报服务的内容来看,涉及面相当广泛,形式也颇纷繁。但是若从用户的情报需求和情报流通的角度分析,则基本上可分为四类: (1) 文献服务这是指用户已经掌握了文献资料的某些检索线索,如篇名、索取号、专利号、著者名或化学分子式等,利用
The intelligence services discussed in this article are proactive, broad-based intelligence services. Any activities that promote the circulation of information, speed up the dissemination of intelligence, enhance the utilization rate of information, or obtain information for the convenience of users (users) can be called intelligence services. From an intelligence agency point of view, in addition to data collection and other information gathering, storage, management and information science research, the rest of the work can almost be included in the scope of information services. Because this can make things similar in nature and virtually interrelated, controversial issues (such as the failure of intelligence agencies to engage in intelligence research and forecasting) can be consolidated in the context of broad-based intelligence services to avoid human Split, help to carry out the actual work. (A) From the perspective of the content of intelligence services, the coverage is quite extensive and forms are quite numerous. However, from the perspective of users' information needs and intelligence circulation, there are basically four categories: (1) Literature service This refers to some retrieval clues such as articles, access numbers, Patent number, author name or chemical formula, etc., use