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她们追求完美、精益求精,把客户视为家人,无论春夏与秋冬,都用诚挚的服务温暖每位客户的心田;她们充满朝气与活力,用细心、贴心和耐心在电话的两端架起沟通的桥梁,传递着正能量;她们用甜美的嗓音和礼貌的用语,让每一位客户聆听“微笑”——她们就是江苏苏州吴江移动的电话营销班每一位员工。这个主要由“80后”、“90后”组成的年轻班组,担负着苏州吴江地区30万中高端客户的维护、投诉处理、用户满意度修补、各类营销活动推广等工作。她们真诚、细致,在每一天的工作中用一点一滴的努力实现着让客户满意的目标。这个团队曾先后获得省级五型标杆班组、省级用户满意电信服务明星班组、省级青年文明号及先进集体等荣誉称号。
Their pursuit of perfection, excellence, the customer as a family, regardless of spring and summer and autumn and winter, with warm and sincere service to each client’s heart; they are full of vitality and vitality, with care, caring and patience at both ends of the phone frame communication The bridge, delivering positive energy; they use sweet voice and polite language, so that every customer to listen to “smile ” - they are every employee of Jiangsu Wujiang Mobile phone marketing class in Suzhou. This mainly consists of “80 after ”, “90 after ” composed of young team, responsible for the Suzhou Wujiang 300,000 high-end customers in the maintenance, complaint handling, customer satisfaction repair, promotion of various marketing activities. They are sincerely and meticulously committed to achieving customer satisfaction with little by little hard work every day. The team has won provincial-level five benchmarking team, the provincial user satisfaction telecom service star team, the provincial youth civilization and advanced collective honorary title.