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提起呼叫中心,很多人可能会感到陌生,但是说到中国电信的114、180和189,中国移动的1860和1861,招行的95533、工行的95588以及一些大公司的800免费电话等,很多人就会明白了,虽然这些应用有的叫客服中心、有的叫技术支持、有的叫咨询热线等等,但其实都是Call Center(呼叫中心)的具体应用。
Many people may feel unfamiliar with lifting call centers, but when it comes to China Telecom’s 114, 180 and 189, China Mobile’s 1860 and 1861, China Merchants Bank’s 95533, ICBC’s 95588 and some 800 large corporations’ toll-free numbers, many people Will understand that although some of these applications call customer service center, some call technical support, and some call the hotline, etc., but in fact are Call Center (call center) specific application.