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我国自2000以来应用IT服务管理概念。随着金融业、保险业等大型企业IT系统的应用,IT服务管理理念日益清晰,其地位与日俱增,对确保企业健康、长远发展,具有重要作用。本文结合当前IT服务管理现状。
Our country since 2000 application of IT service management concept. With the application of IT systems in large-scale enterprises such as financial industry and insurance industry, the concept of IT service management is becoming clearer and clearer, and its status is increasing day by day. It plays an important role in ensuring the healthy and long-term development of the enterprise. This article combines the current status of IT service management.