处理好群众有理信访 促进改革发展和稳定

• 作 者: 傅祖烈
• 机 构: 上海市闸北区委区政府信访办
• 出 处: 秘书
• 发表日期: 1996年06期
• 关键词: 信访部门 群众来信来访 促进改革 信访量 越级上访 基层信访 督办制度 工作计划 离退休人员 研究制度

所谓有理信访是指群众反映并要求解决的问题具有正当理由。其类型有三:1.符合国家、地方现行政策规定的;2.虽国家、地方没有明文规定,但确实符合情理的;3.虽要求过高,但其中也有合理部分。从我们处理来信来访的情况看,最大量、最主要的是群众的有理信访,据对我区受理的8580件(次)群众来信来访分析,有理信访约占信访总量的85％。

The so-called rational petition refers to the masses to reflect and ask questions to be justified. There are three types: 1. In line with the current state and local policies and regulations; 2. Although there is no national and local provisions, but it does make sense; 3 Although the requirements are too high, but there are also a reasonable part. According to the letters and visits from the 8580 people (sub-districts) handled by our district, the most important and most important one is the reasonable letters and visits from the masses. The rational letters and visits account for about 85% of the total number of letters and visits.