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沃尔玛总裁兼首席执行官大卫·格拉斯10月29日访问中国。在与大卫·格拉斯的交谈中,他回答了我提出的几个问题。问:您认为因特网的发展对连锁业的影响如何? 答:人们都说网上购物为消费者提供了更多的机会,但我认为并不像想像的有那么多好处。沃尔玛也开设了自己的网上商店,而且根据实际需要正在改变。到明年,新的网络系统将会投入运行。网上业务的开展将会更有助于零售商的发展,二者是相辅相成的。购物既是一个消费活动,又是一个社会活动,
David Glass, Wal-Mart’s president and chief executive officer, visited China on October 29. In his conversation with David Glass, he answered a few questions that I raised. Q: How do you think the impact of the Internet on the chain industry? A: People say that online shopping offers more opportunities for consumers, but I do not think it’s as much benefit as imagined. Wal-Mart also opened its own online store and is changing as the need arises. By next year, the new network system will be put into operation. Online business will be more conducive to the development of retailers, the two are complementary. Shopping is both a consumer activity, but also a social activity,