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当前,构建服务型政府、加快档案馆服务转型已成为时代发展的新需要。各级政府都应该大力研究如何改善设施、提高档案工作服务能力和水平,大力发挥档案在政治、经济、文化、民生等社会各项建设中的作用,推动档案事业科学发展和跨越发展。一、确立服务理念档案部门作为服务性部门,其工作的本质属性和根本目标就是为社会公众提供服务,这是档案工作的出发点和落脚点,也是档案事业的生命线。因此,提供高效优质的服务、最大限度地满足利用者的需求是档案工作的重要目标,树立“服务至上”、“以人为本”的理
At present, building a service-oriented government and accelerating the transformation of archives services have become new needs for the development of the times. Governments at all levels should make great efforts to study how to improve facilities and enhance the service capability and standard of archival work. They should give full play to the role of archives in all aspects of society such as politics, economy, culture and livelihood, and promote the scientific development and leapfrog development of archives. First, the establishment of service concept Archives department as a service sector, the essential attributes of its work and the fundamental goal is to provide services to the public, this is the starting point and the foothold of the file job, but also the lifeline of the file business. Therefore, to provide efficient and high-quality services to meet the needs of users to maximize the archives is an important goal, establish a “service-oriented”, “people-oriented” reason