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近年来,随着经济改革的深入,邮电通信事业得到了迅速发展,特别是C3级的地市局通信网变化甚大,从单局、单机制发展到多局、多机制,从单一功能服务发展为多功能服务。电话容量的加大,带来了电信业务活动的明显变化:实现了全区交换程控化、传输数字化,建成了市话本地网。即电话客户由单位向私人转变,住宅电话拥有量占实装户的60%以上;客户纳费方式由银行托收向窗口交费转变,现费用户已占70%以上;电信业务使用者由“用户”向“客户”转变,对邮电服务质量要求越来越高。随着这些转变,特别是通信能力达不到客户需求的地方,装电话难,交
In recent years, with the deepening of economic reform, the cause of post and telecommunications has witnessed rapid development. In particular, the communications network of the prefectural and municipal bureau at the C3 level has greatly changed. From a single bureau and a single mechanism to a multi-bureau and multi-mechanism system, from a single functional service development For multi-service. The increase of telephone capacity brought significant changes in the telecom business activities: it realized the program-controlled exchange and digitization of the entire district and built up a local telephone network. That is, the telephone client is transformed from the private unit to the private unit, and the number of residential telephone accounts for more than 60% of the actual installed households. The mode of customer payment is changed from the collection by the bank to the window, and the current user accounts for more than 70% of the total. “User” to “customer” change, the quality of postal service requirements are getting higher and higher. With these changes, especially where the communication power can not reach the needs of customers, it is difficult to install telephone