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In 1978,China set a new example by appealing for com-radely criticism of its railway workers.On the Peking-Shang-hai express the passengers were asked to note whether thecarriages were kept clean and whether the refreshment servicewas good.The best workers would get a red banner whichthey would have to hand over to anyone on the next trip whodid any better.Passenger delegates met railway workers inthe dining car to decide who would receive the award.Thedesignated attendant was then presented with a banner andapplauded for his good deeds,warmth and thoughtfulness’.In 1990,on British Rail,on the other hand,a compe-
In 1978, China set a new example by appealing for com-radely criticism of its railway workers. On the Peking-Shang-hai express the passengers were asked to note whether thecarriages were kept clean and whether the refreshment servicewas good. The best workers would get a red banner whichthey would have to hand over to anyone on the next trip whodid any better.Passenger delegates met railway workers inthe dining car to decide who would receive the award.Thedesignated attendant was then presented with a banner andapplauded for his good deeds, warmth and thoughtfulness’. In 1990, on British Rail, on the other hand, a compe-