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在美国,官僚主义现象在公营部门和私营企业都十分严重。戴维·奥斯本和特德·盖布勒提出了十项改革政府的原则,即起催化作用的政府:掌舵而不是划桨;社区拥有的政府:授权而不是服务;竞争性政府:把竞争机制注入到提供服务中去;有使命感的政府:改变照章办事的组织;讲究效果的政府:
In the United States, the bureaucracy is very serious in both the public sector and the private sector. David Osborne and Ted Gablel set forth ten principles for reforming government: a catalytic government: steering rather than paddling; community-owned government: empowerment rather than services; competitive government: Competition mechanism into the provision of services to go; a sense of mission of the government: to change the organization of services; pay attention to the effect of the government: