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目的通过对广东省部分民政工作人员的问卷调查,探讨工作倦怠与其身心健康的关系。方法采用工作倦怠量表(MBI-GS)及症状自评量表(SCL-90)对广东省某些地区民政部门工作人员200人进行问卷调查。结果回收有效问卷187份。部分民政工作人员存在个人成就感降低的现象,SCL-90得分高于全国常模(P<0.05)。民政工作人员在工作倦怠中的情感耗竭和人格解体得分与身心健康损害存在相关(P<0.01)。结论民政工作人员工作倦怠与身心健康存在密切关系,应采取相应措施促进民政工作人员提高工作的认同度、工作效率和身心健康水平。
Objective To investigate the relationship between job burnout and physical and mental health through questionnaire survey of some civil servants in Guangdong Province. Methods A total of 200 people in civil affairs departments in some areas of Guangdong Province were surveyed using the Job Burnout Scale (MBI-GS) and the Symptom Checklist 90 (SCL-90). Results Recycled effective questionnaire 187 copies. Some civil affairs staffs experienced a decrease in their personal accomplishment scores, SCL-90 scores higher than the national norm (P <0.05). There was a correlation between emotional exhaustion and personal disintegration scores of civil servants in job burnout and impairment of physical and mental health (P <0.01). Conclusion The job burnout of civil servants is closely related to the physical and mental health. Corresponding measures should be taken to promote the civil servants to enhance their recognition, work efficiency and physical and mental health.