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近年来,随着人民群众法律意识的不断增强,因医患双方沟通不当,导致医疗投诉和医疗纠纷呈上升趋势,已影响了医院的正常医疗秩序,成为困扰医院发展和管理的重大问题。下面分析其原因及应对措施。1医患沟通不当的原因1.1对医患沟通的重要性认识不足一些临床医护人员只顾具体的诊疗
In recent years, as people’s awareness of the law continues to grow, miscommunication between doctors and patients has led to an upward trend in medical complaints and medical disputes, which has affected the normal medical order of the hospital and has become a major issue disturbing the development and management of the hospital. The following analysis of the reasons and countermeasures. 1 reasons for poor communication between doctors and patients 1.1 the importance of communication between doctors and patients lack of understanding Some clinicians only take care of specific medical treatment