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湖南省湘潭市地方税务局遵循“始于纳税人需求,基于纳税人满意,终于纳税人遵从”的服务主线,踏踏实实践行着服务于民的理念,描绘着“纳时代风云,助两型社会腾飞”的壮丽卷帙。一是“一窗式”打造高效的服务模式。通过对原有办税窗口工作流程进行梳理和整合,湘潭地税系统办税服务窗口全面实现全职能“综合服务”窗口,纳税人涉税事项均可在办税大厅任意一个窗口“一站式”办结。二是网上办税服务厅发挥科技
Xiangtan City, Hunan Province Local Taxation Bureau follows the service principle of “starting from the needs of taxpayers, based on the satisfaction of taxpayers and finally compliance with taxpayers,” and realizes the idea of serving the people and deploys the concept of “ Help two types of social takeoff ”magnificent roll 帙. First, “a window ” to create an efficient service model. Through the sorting and integration of the original tax window workflow, the tax service window of the tax system in Xiangtan can fully realize the full-function window of “Integrated Services”, and taxpayers’ tax-related matters can be displayed in any window of the tax hall Stop "finish. Second, online tax service hall to play science and technology