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创立于1901年的Walgreens连锁药店是美国连锁零售行业的领头羊,今年的销售额有望突破400亿美元,而门店数量到2005年财政年度结束时也会接近5000家。Walgreens之所以能够一直保持赢利增长,一个重要的原因就是其企业文化中有一种包容改变和创新的元素。Walgreens已经有104年的历史了,但旗下每个门店的平均使用时间只有5年,几乎每19个小时都有一家新门店开张,而老店面在一定时间之后就会进行改造。董事会主席兼首席执行官戴维·伯诺尔指出:“Walgreens是一家百年老店,但它在不断的更新和蜕变,公司在未来的创新要比历史上的任何时候都要多。”对此,首席运营官杰夫·莱恩也有一种全新的看法:“我们的业务会逐渐变成一种所谓的保鲜业务。现在很多人的欲望不再是买药祛除疾病,而是让自己更健康、年轻,让生活更轻松,更有意思,我们要为这种生活创造出解决方案。”正是这些理念和对行业的未来构想,让Walgreens居于行业领导地位时仍不忘创新,从而有了很大的发展空间。
Founded in 1901 as the Walgreens drugstore, the leader in the US chain retail industry, sales this year are expected to exceed $ 40 billion and store numbers close to 5,000 by the end of fiscal 2005. An important reason why Walgreens has been able to maintain profitable growth is that there is an element of corporate culture that embraces change and innovation. Walgreens has a history of 104 years, but each of its stores lasts an average of only five years, with a new store open almost every 19 hours and an aging store being renovated after a certain period of time. Chairman and CEO of the Board of Directors David Bernard said: “Walgreens is a century-old company, but it is constantly updated and transformed, and the company will innovate in the future more than ever before.” In this regard, Chief Operating Officer Geoff Ryan also has a new view: “Our business will gradually become a so-called preservation business. Now many people’s desire is no longer to buy medicine to get rid of the disease, but to make themselves healthier and younger To make life easier and more interesting, and we have to create solutions for this life. ”It is these ideas and vision for the future of the industry that made Walgreens a leader in the industry while still keeping up with innovation and a great deal of Expansion capacity.