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追求客户满意度创新企业经营理念 供电企业要从行政管理型向企业经营型转变,要按市场竞争的规律运作,其市场在哪里,其竞争的焦点又在哪里?正当许多企业还在迷茫不前之时,中山电力局从对质量管理的理解到顺应国际管理潮流,明确了供电企业的市场就是客户,竞争焦点就是
Pursuing customer satisfaction and innovating the business philosophy The power supply companies must change from administrative management to business management. They must operate according to the laws of market competition. Where are their markets and where is the focus of their competition? While many companies are still in turmoil, the Zhongshan Power Bureau understands the need for quality management and conforms to the trend of international management, and clearly states that the market for power supply companies is customers. The focus of competition is