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《哈佛商业评论》杂志今年5月刊载的尼古拉斯·G·卡尔的长文《IT是否还重要》曾经引发了对IT商业价值的大辩论。最后占上风的仍然是一个富有弹性的结论:IT本身几乎从来不曾带来战略差异性,但是IT依然具有战略意义,因为它创造了过去不存在的可能性和选择机会。IT是在走向商品化,但与IT应用伴随而来的业务流程改进、业务创新、管理技巧并未商品化。尽管具体的投资回
Nicholas G. Carr’s long article, “Is IT Still Important,” published in May this year by the Harvard Business Review, once sparked a big debate about the business value of IT. Ultimately, the upper hand is still a resilient conclusion: IT has almost never brought about strategic differences, but IT remains strategic because it creates the possibility of non-existent in the past and the opportunity to choose. IT is moving towards commoditization, but business process improvements, business innovations, and management skills that come with IT applications are not commercialized. Despite the specific investment back