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人性化管理的基本特征概括为情感管理、民主管理、员工自主管理和后勤企业文化管理,是建设和谐校园、后勤工作服务育人的要求,也是高职教育发展的客观要求。高职院校实施人性化管理的主要思路包括科学的制度和规范的服务质量标准、管理人员的思想转变和素质提高、尊重员工和充分发挥员工自身潜能、培育优秀的后勤企业文化和全面有效地提高员工的素质。
The basic characteristics of humane management are summed up as emotional management, democratic management, employee self-management and logistics enterprise culture management. They are the requirements for building a harmonious campus and serving logistics and serving the people, and also an objective requirement for the development of higher vocational education. The main ideas of implementing humane management in higher vocational colleges include the scientific system and standard of service quality, the change of management thought and quality, the respect of employees and the full potential of employees themselves, the cultivation of excellent logistics enterprise culture and the effective and comprehensive Improve the quality of staff