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消费者和代理人之间的关系似乎是怎么理也理不顺。从平安保险投资连结险的退保风潮,到武汉的一名保险业务员在《中国青年报》上站出来高喊“我骗了朋友,公司骗了我”。消费者再也没有办法相信面带笑容的保险代理人了。而保险公司也对代理人的行为感到头痛,他们拉来的大量保单撑起了保险公司的业绩,而少数代理人误导客户,夸大其辞的不规范行为也很可能将保险公司苦心经营多年打下的品牌毁于一旦。
The relationship between the consumer and the agent seems to be a matter of reason. Ping An insurance investment from the risk of surrender insurance to an insurance salesman in Wuhan in the “China Youth Daily” stood up and shouted “I cheated friends, the company lied to me.” Consumers no longer have the confidence to trust smiling insurance agents. Insurance companies are also having a headache on the behavior of agents. The large number of policies they have pulled up the performance of insurance companies. However, a few agents mislead their clients and exaggerate the non-standard behavior. It is also likely that the insurance companies will work hard for years The brand is destroyed.