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一、什么是随机服务系统随机服务系统又名排队论,是运筹学的一个重要分支.它在工业生产、经济管理、科学技术、军事领域等方面都有极为广泛的应用. 随机服务系统研究的对象是服务系统.服务系统在日常生活中比比皆是.如上下班坐汽车,汽车之与乘客;进食堂用餐,卖饭窗口之与就餐者;到商店买东西,售货员之与顾客;去医院看病,医生之与病人:分别构成了一个个服务系统. 在工业生产与管理中,也有各种各样的服务系统.如在工厂里,一个工人看管几十台自动机器,当
First, what is a random service system Random service system, also known as queuing theory, is an important branch of operations research in industrial production, economic management, science and technology, military fields have a very wide range of applications. The object is the service system. The service system abounds in daily life, such as commuting to and from the car, car and passenger; dining room dining, selling the window with the diners; to the store to buy things, sales and customer; go to the hospital , Doctors and patients: each constitute a service system in the industrial production and management, there are a variety of service systems, such as in the factory, a worker guarding dozens of automatic machines, when