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如果说“酒店人”这个身份最初只是一个职业选择的话,现在已经成了她的一种生活方式。每一个酒店人都在自己的职业生涯中处理过各种各样的难题。已从事酒店业20年的程彦艳认为,通过细致耐心的沟通、以诚相待的交流才能赢得客户的肯定,更能传递解决问题的信心和决心。中国会议:北京康莱德酒店于2013年开业至今,目前在发展上有着怎样的思路?接待会议、会奖与承接活动方面情况如何?目前,国内的酒店业竞争激烈,北京康莱德有着怎样的独特优势?在发展中对于人才的需求方面有着怎样的要求?
If the identity of “hotel man” was originally only a career choice, it has now become a way of life for her. Every hotel guy has dealt with a variety of problems in his career. Chengyan Yan, who has been working in the hospitality industry for 20 years, believes that through careful and patient communication, honest exchanges can win the recognition of customers and better convey the confidence and determination to solve the problems. China Conference: Beijing Conrad Hotel opened in 2013 so far, what kind of ideas are there in development? What is the status of reception meeting, awards and undertaking activities? At present, there is intense competition in the domestic hotel industry, and what is Beijing Conrad The unique advantages? In the development of the demand for talent has what kind of requirements?