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中国有句古训:“以铜为鉴,可以正衣冠;以史为鉴,可以知兴替;以人为鉴,可以明得失。”将其运用到现代的企业管理当中,便成为西方管理学界与企业再造、战略联盟一起并称为20世纪90年代三大管理方法之一的标杆管理。 标杆管理,又称基准管理,是在20世纪70年代末由施乐公司首创,后经美国生产力与质量中心系统化和规范化。1976年以后,一直保持着世界复印机市场实际垄断地位的施乐遇到了
There is an old saying in China: “Taking copper as a mirror, you can wear a crown, history can learn from it, learn from it, learn from others, gain and lose.” Applying it to modern enterprise management has become a key part of Western management scholarship and enterprise reengineering, Strategic alliance together and called the benchmark management of one of the three management methods of the 1990s. Benchmarking, also known as benchmarking, was pioneered by Xerox in the late 1970s and systematized and standardized by the US Productivity and Quality Center. After 1976, Xerox, which had maintained the actual monopoly of the world copier market, encountered