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从一个专注于优质老母鸡育种、饲养的畜牧公司发展到拥有300余家直营餐厅的安徽最大的中式快餐连锁企业,我们也一直在摸索更好的O2O模式。点餐体验成亮点:我们花一年半时间开发了中式快餐领域首个无人点餐系统。我们从赛百味模式得到启示,要把选择权还给顾客。顾客自己在电脑终端点餐,减少了出错率,也大大缩短了排队取餐时间,极大提升了满意度。用信息系统提供贴心服务:通过信息系统,我们会为顾客送去贴心服务。比如顾客生日当天会有生日祝福
We have also been exploring a better O2O model from the development of a livestock company specializing in the breeding and raising of high-quality old hens to the largest Chinese fast-food chain in Anhui with more than 300 directly operated restaurants. Dining Experience as Highlights: We spent a year and a half developing the first snack-free system for Chinese fast food. We get enlightenment from the Subway model, the right to return to the customer. Customers ordering their own computer terminals, reducing the error rate, but also greatly reduced queuing time for taking meals, greatly enhance the satisfaction. With the information system to provide caring service: through the information system, we will be sent to customers caring service. For example, a customer’s birthday will have birthday wishes