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随着时代的发展,人们生活水平的提高,尤其是进入电子信息时代后,人们对于供电企业的需求也越来越高,如何提高客户满意度已经成为了供电企业竞争的核心方式,企业想要发展的更好,就需从客户满意度着手考虑。文章根据市场的现状分析供电企业存在的问题,有针对性的介绍了提升客户满意度的方法。
With the development of the times, people’s living standards improve, especially after entering the era of electronic information, the demand for power supply enterprises is also getting higher and higher. How to improve customer satisfaction has become the core mode of power supply enterprise competition. To develop better, we need to start thinking about customer satisfaction. The article analyzes the existing problems of power supply enterprises according to the current situation in the market, and introduces the methods to enhance customer satisfaction.