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心理咨询是用心理学的原理和方法,在双方良好的互动关系中,用语言和非语言交流方式及其它的技巧,来改变求助者的认识、情感和行为,是一门技术性较强的应用型学科。人民调解与心理咨询存在诸多相似之处,在人民调解中运用心理咨询技术,对解决新时期人民内部矛盾,促进人民调解工作
Psychological counseling is based on the principles and methods of psychology, in a good interactive relationship between the two sides, using language and non-verbal communication and other skills to change the understanding, emotion and behavior, is a highly technical application Type discipline. There are many similarities between people’s mediation and psychological counseling. Using psychological counseling techniques in people’s mediation is of great importance in resolving the contradictions among the people in the new period and promoting people’s mediation.