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通过分析社会经济、科技、文化发展给质量管理带来的观念和方式的变革 ,对 2 1世纪企业质量管理的主要特点进行了初步探讨。
By analyzing the changes in concepts and methods brought about by social economy, science and technology, and cultural development to quality management, the main features of corporate quality management in the 21st century were discussed.