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“诚信”是保险经营的根本,“信任危机”将摧毁行业生存的根本,加强保险消费者权益保护是维护消费者信心的关键在2008年国际金融危机爆发之前,发达市场保险监管当局主要强调维护市场秩序,中国等新兴市场保险监管当局则主要强调促进行业发展,并没有把保护消费者权益作为监管目标单独提出。危机爆发之后,以二十国集团
“Honesty ” is the foundation of insurance management, “Crisis of confidence ” will destroy the fundamental of survival of the industry and strengthen protection of consumers ’rights and interests. Key to Maintaining Consumer Confidence Prior to the outbreak of the international financial crisis in 2008, the developed market insurance regulation The authorities mainly emphasize the maintenance of market order. The insurance regulatory authorities in emerging markets such as China mainly emphasize the promotion of the development of the industry. They have not separately proposed the protection of the rights and interests of consumers as a regulatory target. After the crisis broke out, the Group of Twenty