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健康体检过程中护理服务质量的提高，可以提升受检者的满意度、舒适度。体检者满意度既受其对产品或服务认知性评估的影响，也受其情感影响，优秀的护理服务贯穿在整个健康体检过程中，以及人性化的护理服务使体检者对产品或服务属性以及自己最终获得的消费价值的心理体验产了认同。,To improve the quality of nursing service in health examination process, can improve the subjects’ satisfaction, comfort. Subjects satisfaction is af ected by the cognitive evaluation of products or services, but also by its emotional impact, excel ent nursing service throughout the entire health examination process, and humanized nursing service to make examination on the product or service at ributes and their take consumption value psychological experience produced identity.