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阳泉供电公司已基本形成“城市十分钟缴费圈、农村村村设点”的收费格局,供广大电力用户选择的缴费方式多样化,下一步我们将从广大电力用户的需求着手,设身处地为用户着想,为用户提供更安全、更方便、更快捷、更温馨、更贴心的缴费服务,切实将便民缴费网络建设做成一项实实在在的惠民工程。2015年,我们还将持续创新营销服务模式。主动适应互联网经济快速发展的新形势,积极应用移动互联技术,构建集95598服务热线及网站、手机服务平台、实体营业网点于一体的全天候服务体系,加快推进移动互联、大数据分析、电子商务等平台开发应用。完善24小时自助服务渠道,大力推广人行代扣、支付宝、手机客户端等即时缴费方式与短信通知服务,努力提高服务品质。
Yangquan Power Supply Company has basically formed the charging pattern of “ten-minute payment circle in the city and set-point in rural villages”, diversified payment options for the majority of electricity users. Next, we will start from the needs of the majority of electricity users, Users, for users to provide safer, more convenient, faster, more warm, more intimate payment services, and effectively make the convenience of payment network construction made a real Huimin project. In 2015, we will continue to innovate the marketing service model. Take the initiative to adapt to the new situation of the rapid economic development of the Internet and actively apply mobile Internet technology to build an all-weather service system that integrates 95598 service hotline and website, mobile phone service platform and physical outlets, and accelerates the development of mobile internet, big data analysis and e-commerce Platform development and application. Improve 24-hour self-service channels, and vigorously promote instant payment methods and SMS notification services such as pedestrian deduction, Alipay and mobile phone clients, and strive to improve service quality.