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在我国医疗体制不断改革的进程中,医院的医疗质量也不断提升。病案室作为医院的一个重要部门,为医院的医疗、教学、科研、专科建设等均提供了有效的信息支持。为使病案室管理质量的不断提升,避免不必须要的医疗纠纷,有必要让病案室工作人员学习临床沟通技巧,以有效化解医患纠纷,实现医院与患者的共赢。基于此,现就新形势下病案室如何与临床沟通进行分析。
In the process of continuous reform of the medical system in our country, the quality of medical care in hospitals has been continuously improved. As an important department of the hospital, the medical record room provides effective information support for the hospital’s medical treatment, teaching, research and specialist construction. In order to continuously improve the quality of case management and avoid unnecessary medical disputes, it is necessary for case staff to learn clinical communication skills to effectively resolve medical disputes and achieve a win-win situation between hospitals and patients. Based on this, we will analyze how the case room meets clinical communication under the new situation.