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目的通过科内全体护士参与管理,发现护理工作中存在的薄弱环节。方法7个科室包括普通外科、泌尿外科、骨1科、骨2科、骨肿瘤科、心血管外科、神经外科进行比较。要求7个科室利用晨会时间每周开一次护理质量安全会,全体当班护士总结前一周工作中的情况,找出失误与不足,或存在的安全隐患,提出预防和解决的办法。结果通过试验,有2个科室严格按照要求去做,认真查找工作中的不足,在第一季度全院19个护理单元质量星级服务评比中分别获得第1名和第3名。有三个科室没有严格按照规定执行,在评比中分别排在12、15、19名,有2个科室没有参与,排在第17、18名。结论通过全员参与管理,找出工作中的薄弱环节,及时整改,是提高护理质量、保证病人安全的重要举措。
Objective Through the management of all nurses in the department, we found out the weak points in the nursing work. Methods Seven departments including general surgery, urology, bone 1, bone 2, bone tumor, cardiovascular surgery, neurosurgery were compared. Departments are required to use 7 morning sessions time to open a nursing quality and safety conference once a week, all duty nurses to summarize the work of the previous week’s situation, to identify errors and deficiencies, or the existence of security risks, put forward measures to prevent and solve. The results of the experiment, there are two departments in strict accordance with the requirements to do a serious look for work deficiencies in the first quarter of the hospital’s 19 nursing unit quality star service rating were the first and third respectively. There are three departments not strictly in accordance with the provisions of the implementation of the appraisal were ranked 12,15,19, there are two departments did not participate, came in 17,18. Conclusion It is an important measure to improve the quality of nursing and ensure the safety of patients through full participation in management, identifying the weak links in the work and timely rectification.