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在科特勒咨询集团(中国)总裁曹虎看来,现在很多企业都在提的企业社会责任(CSR)已经是一个很古老的概念了。近年来,企业一直在做很多新的尝试,逐渐把它从一个必须要支出的公关、慈善成本,开始变成企业战略的一部分,应该说是一个非常大的变化。技术、未来商业模式以及消费者的变化这个变化有三个重要背景。首先,2000年之后全球的经济形势发生了非常大的变化,新技术尤其是数字技术的发展,使企业史无前例地跟社区和消费者紧密联系在了
According to Cao Hu, CEO of Kotler Consulting Group (China), the corporate social responsibility (CSR) that many companies are now mentioning is already a very old concept. In recent years, enterprises have been doing a lot of new attempts, gradually putting it from a need to pay public relations, charity costs, part of the corporate strategy into a start, it should be said is a very big change. Technology, Future Business Models, and Consumer Changes There are three important contexts to this change. First of all, the global economic situation has undergone tremendous changes since 2000. The development of new technologies, especially digital technologies, has given enterprises an unprecedented connection with communities and consumers