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20世纪70年代以来,信息技术的迅速发展、扩张和渗透,使它成为推动社会经济发展的最活跃因素,也为信息时代的企业带来了新的机遇和挑战。各企业已认识到信息技术对企业生存和发展的重要性,纷纷增加IT投人,期望凭借先进的信息技术手段实现企业的战略目标。据一项对北美、欧洲和亚洲地区200家企业所做调查显示,二十世纪九十年代末,各企业的年平均IT投入占到各企业销售收入的6.5%,而且五年之内这一数字将增至7.3%。然而大多数企业的IT投入并没有带来预期的效果,信息技术部门仿佛沦为吞噬企业资金的黑洞。针对这一现象,本文探讨了IT如何支持企
Since the 1970s, the rapid development, expansion and infiltration of information technology have made it the most active factor in promoting social and economic development and brought new opportunities and challenges to the enterprises in the information age. All enterprises have realized the importance of information technology to the survival and development of enterprises and have increased IT investment in the hope of realizing the strategic goals of the enterprises with advanced information technology. According to a survey of 200 companies in North America, Europe and Asia, the average annual IT investment by companies at the end of the 90s accounted for 6.5% of all sales, and within five years The figure will increase to 7.3%. However, the IT investment of most enterprises did not bring the expected results, and the IT department seemed to become a black hole that swallowed up the funds of enterprises. In response to this phenomenon, this article explores how IT supports enterprises