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日本的企业管理,把质量管理放在首要地位。他们的信条和口号是:“质量是企业的生命”。认为有了质量才有竞争力,才能占领国际市场,才能获得利润。因此,他们坚持“质量第一,利润第二”。日本管理学家石川馨提出:“全面质量管理统帅企业的一切管理”。日本企业的质量管理有两个特点: (1)重视职工的教育和培训。提出“始于教育,终于教育”的口号,把质量管理建立在
Japan’s corporate management put quality management at the top of the list. Their credo and slogan are: “Quality is the life of the company.” It is believed that only when there is quality and competitiveness will it be possible to occupy the international market and gain profits. Therefore, they insist on “quality first, profit second”. Shi Chuanxin, a Japanese management scientist, puts forward: “All-round quality management is the command of the enterprise”. The quality management of Japanese companies has two characteristics: (1) Emphasis on the education and training of employees. Put forward the slogan “Begins with education and finally education” and establish quality management