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当今企业的竞争核心是人才的竞争,然而人才的定义非常宽泛,不同的学者有不同的说法,不同的企业又不同的需求。最近今年,管理学届提出人才=素质×承诺×贡献,而素质就是胜任工作的能力,能力属于生产力范畴,可以通过后续培养和团队建设加以提高。当前,各企业在团队能力建设方面都感到困惑,到底需要培养什么样的团队能力才是公司所需要的能力,众说纷纭。回归到企业的本质,就是为客户提供他们所需要的产品和服务来赚取利润,可以很清晰的发现,我们企业需要一个能够提供满足客户需求的团队,因此,基于客户需求就是企业进行团队能力建设的出发点和落脚点。
The core competitiveness of today’s business is talent competition, but the definition of talent is very broad, different scholars have different views, different businesses have different needs. This year, the management of science and education put forward the talent = quality × commitment × contribution, and quality is the ability to work, ability to belong to the scope of productivity, through the follow-up training and team building to be improved. At present, all enterprises in the team capacity building are confused, in the end need to cultivate what kind of team capacity is the company needs the ability, different opinions. Returning to the essence of the business, is to provide customers with the products and services they need to make a profit, it is clear that our business needs a team that can meet customer needs, so based on customer needs is the ability of the company team Construction of the starting point and end result.