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新加坡是东南亚的一个岛国,位于马来半岛南端,面积616平方公里,人口230多万。新加坡缺乏自然资源,经济结构以商业,特别是以转口贸易、金融、航运为主,是世界著名的转口港。在这种形势下,电信事业的兴衰,服务质量的好坏,对新加坡经济的繁荣发展,起着举足轻重的作用。新加坡电信总局主管全国的邮电通信。为了吸引更多的外国公司来新投资,为了加强该国作为商贸中心的战略地位,早在七十年代初期,就制定了发展现代电信基础结构的宏伟战略。在东南亚地区,新加坡是电信发展最快的国家。目前电话的普及率为41%,在亚洲仅次于日本。在发展电信的过程中,新加坡电信总局采取了各种策略,以做到给国内外用户提供具有竞争性的、高效率的服务。
Singapore is an island nation of Southeast Asia, located in the southern tip of the Malay Peninsula, an area of 616 square kilometers, population 2.3 million. Singapore lacks natural resources and its economic structure is dominated by re-export trade, finance and shipping. It is a world-renowned entrepot. Under such circumstances, the rise and fall of the telecommunications industry and the quality of service play a decisive role in the prosperity and development of Singapore’s economy. Singapore’s General Telecommunications Authority in charge of postal and telecommunications. In order to attract more foreign companies to invest in new places, as early as the early 1970s, an ambitious strategy for developing a modern telecommunications infrastructure was put in place to strengthen the country’s strategic position as a business center. In Southeast Asia, Singapore is the fastest growing telecommunications country. The current telephone penetration rate is 41%, second only to Japan in Asia. In the process of developing telecommunications, SingTel has adopted various strategies to provide competitive and efficient services to users both at home and abroad.