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随着新世纪的到来,世界经济愈来愈国际化,国际范围内的生产专业化和相互协作的加强,促进了国际贸易的发展,非关税和技术壁垒的作用日益突出,市场对产品质量的期望越来越高。为了适应这一需要,国外不少企业在产品质量上开始实行“零缺陷”的管理思路。 早在50年代,戴明博士在美国政府的安排下抵达亟待在战后重新站起的日本,他告诉日本人“在产品或服务的品质不断提升时,生产力及获利率也必
With the advent of the new century, the world economy is increasingly internationalized. The enhancement of production specialization and mutual cooperation within the international community has promoted the development of international trade. The role of non-tariffs and technical barriers has become increasingly prominent. The market's influence on product quality Expectations are getting higher and higher. In order to meet this need, many foreign enterprises in the product quality began to implement the “zero defect” management thinking. As early as the 1950s, Dr. Deming arrived in Japan urgently to get up again after the war under the arrangement of the U.S. government. He told the Japanese people that "productivity and profitability will be bound to increase as the quality of products or services continues to rise