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通常认为,信息化是强化政府管理的一种创新手段,其工具属性显而易见。但笔者认为,信息化通过改变信息存储、处理与传递的方式,从根本上改变了政府工作的基础环境。可见,政府信息化在本质上并不是工具性的,而应该是基础性的。这一基础属性决定了政府信息化不是管理信息的数字化,而是管理水平的现代化。因此,政府信息化建设不是按照原有模式简单改变工作手段,而是要求遵照信息化的本质属性优化甚至重建政府管理的工作基础,再造政府工作流程,从根本上创新政府的管理模式,适应新形势下服务型政府的建设要求。
It is generally believed that informatization is an innovative means of strengthening government management and its tool attributes are obvious. However, in my opinion, informationization has fundamentally changed the basic environment for government work by changing the way information is stored, processed and delivered. Can be seen that the government information is not instrumental in nature, but should be based on. This basic attribute determines that government informatization is not the digitization of management information, but the modernization of management level. Therefore, instead of simply changing working methods according to the original model, government informatization construction requires that the basic work of government management should be optimized or even rebuilt in accordance with the essential attributes of informationization. Governmental work processes should be rebuilt so as to fundamentally innovate the management mode of the government and adapt to the new The Construction of Service-Oriented Government in the Situation.