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随着中国服务业的兴盛,构筑健全高端的服务文化也成为值得关注的课题。日本的服务文化成熟已久并早已享誉世界,尤其是宴会服务文化上有着许多的独特之处。其中以婚宴的场合为主,从良好的服务意识到专业的服务行为,经验值得我国借鉴。因此从概念、内容到独特精神构筑上的剖析,从多方面探究日本宴会服务文化的特征有着重要意义。
With the rise of China’s service industry, building a sound and high-end service culture has also become a topic of concern. Japan’s service culture has matured and has long enjoyed a good reputation in the world. In particular, the culture of banquet services has many unique features. One of the main wedding occasions, from a good sense of service to professional service activities, experience is worth our reference. Therefore, it is of great significance to analyze the characteristics of Japan’s banquet service culture from many aspects, from the analysis of concept and content to unique spiritual construction.