论文部分内容阅读
员工高诚信、高技能、高效率、高服务水准的高端职业行为养成,是打造特色服务品牌,提升企业核心竞争力的基础,也是企业文化培育的方向和必然。它不仅需要员工全面提升综合服务素质,而且要靠企业文化的系统化、模式化来浇灌和培育。需要以准军事化职业行为训练、特色服务文化、安全文化、廉洁文化、精细化管理文化、和谐文化为系统导入要素,进行高端职业行为模式养成培塑,为打造特色服务品牌奠定文化基础。一、整合特色文化链,构建彰显后勤服务特色的目标引领
The cultivation of high-end professional behaviors with high integrity, high skills, high efficiency, and high service levels is the foundation for creating distinctive service brands and enhancing the core competitiveness of enterprises. It is also the direction and necessity for the cultivation of corporate culture. It not only requires employees to comprehensively improve the overall quality of service, but also depends on the systematic and modelized corporate culture to water and nurture. It is necessary to use paramilitary professional behavior training, characteristic service culture, safety culture, clean culture, refined management culture, and harmonious culture to introduce elements into the system, develop high-end professional behavior patterns to cultivate plastic, and lay a cultural foundation for creating distinctive service brands. I. Integrate characteristic cultural links and build a goal that highlights the characteristics of logistics services