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在上期的手机质量调查中,本刊记者暗访了多种品牌手机的维修点,其结果是,手机的质量和服务让上很是担忧。尽管出台了手机三包规定,但是用户的权利与利益还是不能得到保证。问题究竟出在哪里?带着疑问,记者采访了一位多年经销各种品牌手机的经销商,这个问题也许只有他们最清楚。因为手机经销商一方面要面对消费者,另一方面还要面对手机生产商,如何来保持这架天平的平衡,这是他们工作的全部内容。就目前来说,这架天平显然失去了平衡。
In the last cell phone quality survey, the reporter unannounced visits to a variety of brand mobile phone repair point, the result is that the quality of mobile phones and services so very worried. Despite the introduction of the three bags of mobile phones, but the user’s rights and interests can not be guaranteed. Where exactly is the problem? With questions, the reporter interviewed a dealer for many years a variety of brand mobile phones, the problem may only be the most clear to them. Because handset dealers face the consumer on the one hand, and handset makers, on the other, how to maintain the balance of this balance is the whole content of their work. For the time being, the balance apparently loses its balance.