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激励员工对人的行为和激励加以理解,这是戴明背景知识体系中的主要构成。戴明认为激励主要是内在(内部)的,并对奖金、报酬之类的外在激励因素表示怀疑。尽管多年来为了阐明、厘清激励这一概念,人们以人类和动物为对象进行了成千上万的研究,但它至今仍是一个未被完全理解的极为复杂的课题。随着管理者在TQ环境中日益转变为教练和促进者的角色,
Motivating employees to understand human behavior and motivation is the main component of Deming's background knowledge system. Deming believes that motivation is primarily internal (internal) and is skeptical of external incentives such as bonuses and remuneration. Although thousands of studies have been conducted on humans and animals for the purpose of clarifying and clarifying the concept of motivation for many years, it is still an extremely complex subject that has not yet been fully understood. As managers increasingly transform themselves into coaches and facilitators in the TQ environment,