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《中国拍卖》:请问您如何看待2012年正式实施的国家标准?通过参加资质等级评估。公司收获了哪些经验?您觉得这对于企业的长远发展有怎样的帮助?陈蕾:新的等级评估国家标准。据说是参照新出台的物流等大型服务业相关标准拟订的。它的出台,对于拍卖企业规范化运作、促进行业自律、引导拍卖企业向专业化发展具有一定的积极作用。参加这次资质等级评估,我们对照企业内部相关管理规章,细化了拍卖流程分工,强调了拍品来源审核。对成交拍品的后续服务也进行了明确规定,弥补了以往工作中凭经验办事的局限性。从长远看。参与资质评估有助于公司通过严谨的内部管理、完善的客户服务。树立优秀的企业形象。也使得企业有足够的信心面对外部的市场竞争。
“China Auction”: How do you think about the national standards formally implemented in 2012? By participating in the qualification level assessment. What experience the company harvested? Do you think this for the long-term development of enterprises how to help? Chen Lei: a new level of national standards. It is said to refer to the newly introduced logistics and other large service-related standards developed. Its introduction has a certain positive effect on the standardized operation of auction enterprises, the promotion of industry self-regulation and the guide of auction enterprises to the specialization development. To participate in the qualification level assessment, we control the relevant internal management rules and regulations, refining the auction division of labor, emphasizing the source of the audit of the auction. The follow-up services to the auctioned goods were also clearly stipulated, which made up for the limitations of past experience in handling work. In the long run. Participate in the qualification assessment will help the company through rigorous internal management, improve customer service. Establish a good corporate image. Also allows enterprises to have enough confidence in the face of external market competition.