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目的:分析心血管内科存在的护理风险因素,总结有效的防范对策。方法:选择2015年2月~2016年2月医院心内科收治的120例心血管疾病患者,对护理中的风险因素进行分析,并总结有效的防范对策。结果:120例心血管疾病患者中,出现护理风险事件6例,患者投诉10例。心血管内科常见护理风险因素有患者对护理要求高、病房环境不佳、护理人员业务水平低、服务意识淡薄、书写不规范等,应从护理人员、患者、医院管理等方面进行防范处理,降低护理风险,提高患者对护理的满意度。结论:心血管内科患者病情复杂,护理人员的工作量大。护理人员的护理技能、服务意识直接关系护理质量,患者自身因素、医院管理、医生工作态度,都会引发护理风险。医院应加强对心血管内科护理的管理,提高医务人员素质,为患者提供舒适的治疗环境,降低护理风险。
OBJECTIVE: To analyze the nursing risk factors existing in cardiovascular medicine and to sum up effective preventive measures. Methods: From January 2015 to February 2016, 120 patients with cardiovascular diseases admitted to the hospital cardiology department were selected to analyze the risk factors in nursing and to sum up effective preventive measures. Results: In 120 cases of cardiovascular disease, there were 6 cases of nursing risk and 10 cases of patient complaints. Common risk factors of cardiovascular medicine Patients with high nursing requirements, poor ward environment, nursing staff business is low, weak sense of service, writing is not standardized, should be from the nursing staff, patients, hospital management and other aspects of preventive treatment and reduce care Risk and improve patient satisfaction with care. CONCLUSIONS: Cardiovascular medicine patients are in a complex condition with a large workload for nursing staff. Nursing staff’s nursing skills, service awareness is directly related to the quality of care, the patient’s own factors, hospital management, the doctor’s work attitude, will lead to nursing risks. The hospital should strengthen the management of cardiovascular medicine, improve the quality of medical staff, provide patients with a comfortable treatment environment, reduce the risk of nursing.