论文部分内容阅读
目的分析普外科护理不安全因素,提出干预对策。方法选取本院普外科护理人员30名作为样本,将其随机分为实验组与对照组两个组别。对照组护理人员未接受专业培训,实验组护理人员接受专业培训、了解不安全因素干预对策。观察两组护理人员的护理失误情况与患者对两组护理人员的满意度,采用统计学方法处理样本。结果相对于对照组(19.8%)而言,实验组护理人员护理失误率更低(6.6%);与对照组(86.7%)相比,实验组患者满意度更高(93.3%)。结论不安全因素包括护理态度不好、医患沟通不良与护理人员专业技术水平不高三种,应对其加以干预,提高护理水平与患者满意度。
Objective To analyze the factors of general surgery nursing insecurity and propose intervention measures. Methods A total of 30 general nursing staff in our hospital were selected as samples, which were randomly divided into two groups: experimental group and control group. The nursing staff in the control group did not receive professional training, and the nursing staff in the experimental group received professional training to understand the intervention measures of insecurity. Observe the nursing mistakes of the two groups of nurses and the satisfaction degree of patients to the two groups of nursing staffs and deal with the samples by statistical methods. Results Compared with the control group (19.8%), the failure rate of nursing care workers in the experimental group was lower (6.6%) than that of the control group (86.7%). The satisfaction rate of the experimental group was higher (93.3%) than that of the control group (86.7%). Conclusion Insecure factors include poor attitude of care, poor communication between doctors and patients and low professional level of nursing staff, which should be intervened to improve nursing level and patient satisfaction.