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本文的研究主要针对老龄化社会背景下,现有的自助出行系统由于缺乏对老龄人群行为方式进行正确的分析与理解,导致未能从老龄人群的视角进行设计,使得产品缺乏功能体验和情感关怀。通过对现有自助出行系统进行分析,结合老龄人群的群体特殊性,并借鉴相关老龄产业服务进行综合研究。将给予老龄人群充分的眷顾与帮助作为宗旨,对老龄人群自助出行系统进行再设计与优化研究,真正做到“为老龄人而设计”。期许此项设计研究能为老龄化社会环境下的自助出行售票系统的设计与研究提出新的思路与方向,并为老龄产业的发展提供借鉴与帮助。
In the context of aging society, the present research focuses on the lack of functional experience and emotional concerns of existing self-service travel systems due to the lack of proper analysis and understanding of the behavioral patterns of the elderly population, resulting in the failure to design from the perspective of the elderly population . Through the analysis of the existing self-service travel system, combined with the group characteristics of the elderly population, and related services for the aging industry to conduct a comprehensive study. We will give full consideration and assistance to elderly people as a principle to conduct re-design and optimization research on the self-help travel system for the elderly people, so as to truly achieve the goal of “designing for the elderly.” It is hoped that this design study can provide new ideas and directions for the design and study of self-service ticketing system under the aging social environment and provide reference and help for the development of the aging industry.